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VMware Horizon Enterprise
Deliver virtual or hosted desktops and applications through a single platform

VMware Horizon Enterprise

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Overview:

VMware Horizon Horizon Enterprise delivers desktops and applications with closed-loop management and automation.

  • Centralized physical and virtual desktop management governed by business policies using Horizon View and Mirage.
  • Blast Experience to deliver consistent user experience different devices and locations.
  • Application delivery using VMware ThinApp, Hosted Apps, and application catalogs.
  • Closed-loop reporting and manageability using Mirage and vCenter Operations Manager for View.
  • Optimized for the Software Defined Datacenter with vSphere Desktop, vCenter Desktop, and vSAN.
  • Lower total cost of ownership of existing Windows PCs and applications.

VMware Horizon 7 is the leading platform for virtual desktops and applications. Provide end users access to all of their virtual desktops, applications, and online services through a single digital workspace.

What Horizon Does

Delivers Desktops and Applications through a Single Platform
Transform static desktops into secure, digital workspaces that can be delivered on demand. Provision virtual or remote desktops and applications through a single VDI and app virtualization platform to streamline management and easily entitle end users.

Dramatically Improves ROI
Dynamically allocate resources with virtual storage, virtual compute and virtual networking to simplify management and drive down costs. Reduce day-to-day operations costs with a single platform that allows you to extend virtualization from the data center to your devices.

Secures Data and Simplifies Compliance
Consolidate control, delivery and protection of end user compute resources with policies that dynamically adapt to the end user’s computing environment. Leverage virtual networking to simply and dynamically protect data center infrastructure and workloads.

Simplifies Desktop and Application Management
Take advantage of a modern desktop and application delivery architecture that delivers desktops in seconds, reduces storage and operational costs with truly stateless desktops and ensure painless application packaging and installation.

Supports a Rich, Adaptive User Experience
Provide a consistently great end user experience for knowledge workers, mobile workers and even 3D developers across devices, locations, media and connections.

End-User Computing Today

Today, end users are leveraging new types of devices for work—accessing Windows and Linux applications alongside iOS or Android applications—and are more mobile than ever.

In this new mobile cloud world, managing and delivering services to end users with traditional PC-centric tools have become increasingly di cult. Data loss and image drift are real security and compliance concerns. And organizations are struggling to contain costs. Horizon 7 provides IT with a new streamlined approach to deliver, protect, and manage Windows and Linux desktops and applications while containing costs and ensuring that end users can work anytime, anywhere, on any device.

Horizon 7: Delivering Desktops and Applications as a Service

Horizon 7 enables IT to centrally manage images to streamline management, reduce costs, and maintain compliance. With Horizon 7, virtualized or hosted desktops and applications can be delivered through a single platform to end users. These desktop and application services—including RDS hosted apps, packaged apps with ThinApp, SaaS apps, and even virtualized apps from Citrix—can all be accessed from one unified workspace to provide end users with all of the resources they want, at the speed they expect, with the e ciency business demands.

Features:

Built for the Software-Defined Data Center

Horizon 7 is tightly integrated with VMware’s Software-Defined Data Center, which includes vSphere, vSAN and NSX. This integration provides a seamless turnkey solution, eliminating the need to build, test and support disparate storage, virtualization and networking products.

  • vSAN for Horizon
    With VMware vSAN, customers can drive down the cost of getting started and take advantage of a number of pre-configured appliances optimized for Horizon including vSAN-ready node appliances, EVO SDDC infrastructure.
  • Hyperconverged Infrastructure for Horizon
    Get up and running quickly with our hyperconverged infrastructure solution – a tightly integrated software stack ideal for Horizon desktop and application virtualization.
  • vSphere for Desktop
    vSphere Desktop is a new edition of vSphere for deploying desktop virtualization. It provides the full range of features and functionalities of the vSphere Enterprise Plus edition allowing you to achieve scalability, high availability and optimal performance for all of your desktop workloads.
  • vRealize Operations for Horizon
    VMware vRealize Operations for Horizon is a monitoring and reporting tool to manage your Horizon and XenDesktop/XenApp environments.
  • NSX for Horizon
    VMware NSX for Horizon brings speed and simplicity to virtual desktop infrastructure (VDI) networking, with policies that dynamically follow virtual desktops.
  • VMware Cloud Foundation for Horizon
    Scale and secure your Horizon deployment with push-button simplicity and realize value faster.VMware Cloud Foundation for Horizon delivers an enterprise cloud platform with integrated virtual desktop and application services.
  • Horizon 7 on VMware Cloud on AWS
    VMware Horizon 7 on VMware Cloud on AWS delivers a seamlessly integrated hybrid cloud for virtual desktops and applications.

Windows and Linux

Quickly deliver Windows and Linux resources at scale across multiple data centers.

Smart Policies with Streamlined Access

Simplify authentication across all desktop and app services with True SSO and contextual, granular, role-based policies that connect user, device and location information. Deliver multilayered protection of virtual infrastructure with simplified networking, automated intelligence and threat protection that goes from data center to device.

A Single Digital Workspace

Provide end users with easy access to virtual desktops and published applications—including RDS hosted applications and Citrix XenApp—through a single digital workspace.

  • Mirage
    VMware Mirage provides next-generation desktop image management for physical desktops and POS devices across distributed environments.
  • ThinApp
    Simplify OS migrations and effectively isolate apps to prevent compatibility issues across Windows platforms with ThinApp.

Blast Extreme Performance

Deliver an immersive, feature-rich user experience for end users, across devices, locations, media and network connections with Blast Performance. Bring secure, workstation-class performance and rich 2D and 3D graphics from the cloud to remote and mobile workers with Horizon with Blast 3D.

Just-in-Time Delivery

Rapidly deploy full-featured, personalized digital workspaces leveraging JMP technologies, which include Instant Clones, App Volumes and User Environment Management. Easily monitor performance, set up alerts and remediate issues to improve the user experience.

  • App Volumes
    VMware App Volumes provides radically faster application delivery with unified application and user management while reducing IT costs by up to 70%.
  • User Environment Manager
    User Environment Manager simplifies end-user profile management by providing organizations with a single, lightweight and scalable solution that leverages existing infrastructure.

Benefits:

Desktops and Applications Delivered Through a Single Platform

Deliver virtual or hosted desktops and applications through a single platform to streamline management, easily entitle end users, and quickly deliver desktops and applications to end users across devices and locations.

Horizon 7 provides a single platform for delivering hosted Windows applications and shared desktop sessions from Windows Server instances using Microsoft Remote Desktop Services (RDS), virtual desktops, and ThinApp packaged applications. Horizon 7 supports both Windows as well as Linux-based desktops including RHEL, Ubuntu, CentOS and NeoKylin.

Unified Digital Workspace

With Horizon 7, IT can support real-time validation, streamlined identity management across identity sources like active directory and LDAP, and provide end users with contextual and customizable access to resources through a single unified workspace.

Horizon 7 supports 2-factor, smart card and biometric authentication. It is designed and certified to meet the most demanding compliance regulations including those of the US Federal Government.

Desktops and applications that can be securely delivered and accessed through the digital workspace include:

  • Horizon virtual desktops
  • XenApp 5.0 and later
  • RDS-hosted apps and desktops for Windows Server 2008 and later
  • SaaS applications
  • ThinApp 5.0 and later
  • VMware Horizon Air Desktops and Horizon Air Apps

Digital Workspace
Digital Workspace

Just-in-Time Delivery with Instant Clone Technology

Instant Clone Technology coupled with App Volumes dramatically reduces infrastructure requirements while enhancing security. Now you can deliver brand new personalized desktop and application services instantly to end users every time they log in.

  • Deliver pristine high-performance personalized desktops to end users every time they log in.
  • Reduce end point security concerns by destroying desktops as soon as users log off. Drastically lower costs by pooling required infrastructure and drive down storage costs by up to 30% with a truly stateless desktop, but delivered with the personalization they expect.
  • With updated Cloud Pod Architecture, scale to over 50,000 desktops across 50+ sites with improved failover characteristics, in a fraction of the time of traditional desktop virtualization models.

Rich, Adaptive User Experience

Horizon 7 provides end users with a consistently great experience across devices, locations, media and connections. Support more use cases across your organization with feature-rich capabilities and “Blast Performance” that will ensure your end users can be as productive as possible at all times.

Blast Performance includes

  • Blast Unity Touch – Intuitive and contextual user experience across devices, making it easy to run Windows on mobile.
  • Blast Local Access – Access to local devices, drives. USB, and device peripherals.
  • Horizon Clients with Blast – Unified client for consistently great experience across devices and locations.
  • Blast Adaptive UX – Optimized access across the WAN and LAN through an HTML browser or the Horizon client using either PCoIP or Blast Extreme display protocols. Blast Extreme is purpose-built and optimized for the mobile cloud, built on industry-standard H.264 protocol.
  • Blast Multimedia – High-performance multimedia streaming for rich user experience.
  • Blast 3D – Rich virtualized graphics delivering workstation-class performance including support for NVIDIA GRID vGPU with virtual desktops and RDSH hosted applications
  • Blast Live Communications – Fully optimized unified communications and real-time audio-video (RTAV) support. Horizon 7 now includes support for Microsoft Lync with Windows 10.

Figure 3. Horizon Blast Performance Delivers an Adaptive Experience across Devices and Locations
Horizon Blast Performance Delivers an Adaptive Experience across Devices and Locations

Smart Policies with Streamlined Access

Improve end user satisfaction by simplifying authentication across all desktop and application services while improving security with smarter, contextual, role-based policies.

  • Support contextual, role based security for end users that maps policies based on user, device or location with ease.
  • True SSO delivers one-click, password-free access to Windows desktop services.
  • Streamline identity management across identity sources and provide end users with easy access to resources through a single unified workspace.

Complete Workspace Environment Management

Horizon 7 ensures that IT can consolidate control, automate delivery, and protect user compute resources through a single, tightly integrated platform.

Figure 4. Horizon 7 provides complete Workspace Environment Management
Horizon 7 provides complete Workspace Environment Management

User Environment Management and Personalization

VMware User Environment Manager™ offers personalization and dynamic policy configuration across any virtual, physical and cloud based environment.

  • Simplify end-user profile management by providing organizations with a single and scalable solution that leverages existing infrastructure.
  • Provide end users with quick access to a Windows workspace and applications, with a personalized and consistent experience across devices and locations.
Real-time Application Delivery and Management
  • Easily package applications to avoid compatibility issues.
  • Instantly provision applications at scale.
  • Dynamically attach applications to users, groups or devices, even when users are logged onto their desktop.
  • Provision, deliver, update, and retire applications in real time.

Figure 5. An App Volumes Managed VM is virtualized above the OS. Applications, Data  Files, Settings, Middleware, and Configuration Licenses act as separate layers.

An App Volumes Managed VM is virtualized above the OS. Applications, Data Files, Settings, Middleware, and Configuration Licenses act as separate layers.

Image Management

  • Support desktop and application provisioning through Horizon.
  • Support VMware Mirage for streamlined image management across virtual datacenters of physical and full clone virtual machines.

Analytics and Automation

  • Cloud analytics with VMware vRealize Operations for Desktops and Applications provides comprehensive visibility across VMware Horizon and Citrix XenApp and XenDesktop environments, allowing IT to optimize the health and performance of desktop and application services.

Optimized for the Software-Defined Data Center

Leverage and extend your expertise with vSphere to simply deliver desktop and application workloads. Horizon 7 extends the power of virtualization with virtual compute, virtual storage, and virtual networking and security to drive down costs, enhance the user experience, and deliver greater business agility.

Figure 6. VMware NSX with Horizon
VMware NSX with Horizon

Horizon 7 includes support for VMware Virtual SAN™ with all-flash. Virtual SAN automates storage provisioning and leverages direct-attached storage resources to drive down storage costs for desktop workloads. Customers can leverage Virtual SAN Ready Nodes and other hyperconverged infrastructure appliances to support easy, scalable, and costoptimized desktop and application virtualization deployments. From a networking and security standpoint, Horizon with NSX (sold separately) further enables you to quickly and simply set up networking security policy for end users that stays with them across devices and locations regardless of any changes in the underlying physical infrastructure.

Make the Move Today

Horizon 7 (on-premises) is available in three editions:

  • Horizon Standard – Simple, powerful VDI with great user experience
  • Horizon Advanced – Cost-effective delivery of desktops and applications through a unified workspace
  • Horizon Enterprise – Desktops and applications delivered with cloud automation and management

Compare:

VMware Horizon (on-premises) is available in the following editions:

  • Horizon 7 Standard – Simple, powerful VDI with a great user experience
  • Horizon 7 Advanced – Cost-effective delivery of desktops and applications through a unified workspace
  • Horizon 7 Enterprise – Desktops and applications delivered through a unified workspace with just-in-time management
  • Horizon Apps Standard – Simple, powerful app virtualization with a great user experience
  • Horizon Apps Advanced – Powerful app virtualization with just-in-time management
  Sub-Component/ Product Horizon for Linux Horizon Standard Horizon Advanced Horizon Enterprise Horizon Apps Standard Horizon Apps Advanced
License Entitlement
Concurrent User (CCU)  
Named User      
Desktop and Applications
Windows Virtual Desktops VMware Horizon      
Linux Desktops VMware Horizon for Linux        
Unified Workspace - XA, RDSH, SaaS, ThinApp VMware Identity Manager Standard    
Published Applications (RDSH) and SessionBased Desktops RDS Published Apps    
Packaged Applications VMware ThinApp  
Blast Extreme Protocol VMware Horizon
Session Collaboration VMware Horizon          
Virtualization Pack for Skype for Business VMware Horizon      
Application and Desktop Access with Single Sign-On VMware Identity Manager Standard    
Workspace Environment Management
Image Management
Image Management for Physical Desktop VMware Mirage        
Desktop and Application Management
Real-Time Application Delivery VMware App Volumes        
Just-in-Time Delivery with Instant Clone Technology VMware Horizon        
User Environment Management
User, Profile, and Policy Management VMware User Environment Manager      
Cloud Analytics and Operations Management
Help Desk Tool VMware Horizon        
Operations Dashboard – Health Monitoring & Performance Analytics VMware vRealize Operations for Horizon          
Capacity Management – Planning & Optimization VMware vRealize Operations for Horizon          
Infrastructure
Storage
Virtual Storage VMware vSAN Advanced for Desktop with all-Flash        
Desktop Infrastructure
Cloud Infrastructure VMware vSphere Desktop and VMware vCenter Desktop

Support:

VMware Basic Support & Subscription

Weekday Support for Test, Dev and Non-Critical Deployments

  • Global, 12x5 access to support
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

VMware Production Support & Subscription Service

Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.

  • Global, 24x7 support for Severity 1 issues
  • Fast response times for critical issues
  • Unlimited number of support requests
  • Remote Support
  • Online access to documentation and technical resources, knowledge base, discussion forums
  • Product updates and upgrades

Overview

VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Feature Production Support Basic Support
Hours of Operation1 24 Hours/Day
7 Days/Week
365 Days/Year
12 Hours/Day
Monday–Friday
Length of Service 1 or 3 Years 1 or 3 Years
Product Updates 2 Yes Yes
Product Upgrades 2 Yes Yes
Products Supported 3 All Products
(excluding VMware Fusion and VMware Player)
All Products
Method of Access Telephone/Web Telephone/Web
Response Method Telephone/Email Telephone/Email
Remote Support Yes Yes
Root Cause Analysis Available only with Business Critical or Mission Critical Support Offering Available only with Business Critical or Mission Critical Offering
Access to VMware Web Site Yes Yes
Access to VMware Discussion Forums and Knowledge Base Yes Yes
Max Number of Technical Contacts per Contract 6 4
Number of Support Requests Unlimited Unlimited
Target Response Times
Critical (Severity 1)
Major (Severity 2)
Minor (Severity 3)
Cosmetic (Severity 4)

30 minutes or less: 24x7
4 business hours
8 business hours
12 business hours

4 business hours
8 business hours
12 business hours
12 business hours
Business Hours
North America
Alaska, Hawaii
Latin America

Europe, Middle East, Africa (EMEA)

Asia, Pacific Rim, Japan (APJ)

Australia/New Zealand
Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
9 a.m. to 6 p.m. (local time zone)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)
Monday - Friday
6 a.m. to 6 p.m. (local time zone)
6 a.m. to 6 p.m. (PST/PDT)
9 a.m. to 6 p.m. (local time zone)

7 a.m. to 7 p.m. (GMT/GMT+1)

8:30 a.m. to 8:30 p.m. (Singapore Time)

7 a.m. to 7 p.m. (Sydney AET)

1 Hours of operation for Gemstone are Monday – Friday, 8 a.m. to 5 p.m. (PST/PDT). Severity 1 issues are responded to 24x7.
2 Product updates and upgrades are not included with Basic Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
Product updates and upgrades are not included with Production Support and Subscription Service for SUSE Linux Enterprise Server (SLES) for VMware.
3 VMware Fusion Professional and VMware Workstation require a minimum of ten (10) licenses in order to purchase Basic support. VMware Workstation requires a minimum of ten (10) licenses in order to purchase Production Support.

Documentation:

Download the VMware Horizon 7 Datasheet (PDF).